Profile
Operations leader with 11 years of experience building the systems and teams that let companies scale without breaking. Turns messy, manual processes into measured, repeatable ones, and leads cross-functional programs from plan to result. Cut fulfillment costs 22% and lifted on-time delivery to 98% across a national operation.
Experience
Senior Operations Manager2020 – Present
Meridian Logistics, Boston
- Lead a 40-person operation across three sites; raised on-time delivery from 89% to 98%.
- Redesigned the fulfillment workflow and vendor mix, cutting cost per order 22%.
- Built the KPI and reporting cadence now used to run weekly operations reviews.
Operations Manager2016 – 2020
Harbor Supply Co, Providence
- Managed warehouse and logistics for a $60M product line through 3x growth.
- Introduced demand planning that cut stockouts 40% while lowering carrying cost.
- Rolled out a new WMS with zero disruption to daily shipping.